Your feedback


We would love to hear from you !

Patient’s feedback are very important to us. Indeed, it helps us to better understand your needs and expectations. That’s how we can keep improving our service quality for the benefit of all patients.

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If you feel not satisfied about any aspect of your consultation or treatment, please feel free to raise your concerns with us. We will do our best to find the best solution for you. Therefore, you can do this in person (often the best), by phone, by letter or by email, [email protected] . We will endeavour to establish what went wrong. Moreover, we will provide you with an explanation and see if we can do something to improve matters.

Who else to talk to?

If you feel uncomfortable about raising an issue directly with our staff or that a complaint has not been resolved to your satisfaction, you can also reach out to Nicolas Grimaldi by email.

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If you feel satisfied with our service and think osteopathy could help friends or relatives, feel free to share the love by leaving us a review on Facebook or Google Reviews.